How do I report a bug or ask for a feature?
Use the feedback button in the bottom-right corner of any page in the app, or email info@tenarize.com.
There's a feedback button fixed to the bottom-right corner of every page in the app, including the login screen. Pick Bug or Feature, write what happened, and send — the page you were on is included automatically.
You can also email info@tenarize.com or use the contact form. Submissions feed directly into the development backlog rather than a ticket queue that goes nowhere.
Related answers
More in Account, data and security
- Can I turn on two-factor authentication?
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- I think someone else has access to my account. What do I do?
- Does Tenarize store my bank details, or my tenant's?
- Who else processes my data?
- How do I export everything Tenarize holds about me?
- How do I delete my Tenarize account?
Not legal advice
These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.
Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.