How do I let my tenant know when I'm coming to inspect?
Book the inspection on the tenancy page. Your tenant is emailed the time with a calendar invite, reminded two days before, and can ask you for another time.
In the Inspections section of the tenancy page, choose a date and a time window. Once an inspection interval is set and the next one is due within 14 days, or overdue, the section prompts you to do this, with the date already filled in.
- Your tenant is emailed the time with a calendar invite, sees it on their tenancy page, and gets a reminder email two days before.
- You get the same calendar invite, and the booking replaces the "inspection due" reminder.
- Moving it — including a day earlier or later with one press — emails your tenant the new time, and the event in their calendar moves with it. Cancelling sends them a cancellation.
Tenarize won't book or move an inspection to less than 24 hours away, or outside 8am to 8pm. Unlike a repair, an inspection is never urgent, so the app holds every booking to that.
If the time doesn't suit, your tenant can ask for another from their tenancy page, with a message saying what would work. You're emailed and see it on the tenancy. Their request doesn't move anything by itself: you decide, and moving the booking answers it.
Worth knowing: The email and invite tell your tenant when you're coming. Whether they count as the written notice your tenancy or the law requires depends on your circumstances, and Tenarize doesn't decide that for you. What you record during the visit — notes, photos, the report — stays private to you.
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- What does the inventory report actually look like?
- How does the inventory get signed by both parties?
- My tenant disagrees with the inventory report. What are my options?
- Can I record periodic inspections?
- Can I record meter readings?
Not legal advice
These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.
Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.