How do supplier catchment areas work?
Draw the area a supplier covers on the map and Tenarize matches your properties against it; a supplier with no catchment is treated as covering everywhere.
Draw a supplier's coverage area directly on the map. Tenarize then tests each property's position against that shape, so you can see which of your properties a given supplier actually covers — and, more usefully, which have no cover for a category at all.
Worth knowing: A supplier with no catchment drawn is treated as covering everything, so you don't have to draw one for a national firm.
More in Maintenance and suppliers
Not legal advice
These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.
Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.