How does Tenarize help with deposit protection?
It tracks the scheme, reference and protection date against the 30-day statutory deadline, and distinguishes 'protected' from 'protected late', which is a breach.
There are two separate things here, and conflating them is the classic way to miss the deadline:
- The compliance checklist item confirms you have the scheme's prescribed information ready to give the tenant. It can be ticked before the tenancy even starts.
- The Deposit Protection card on an active tenancy records what actually happened — the date you received the deposit, which scheme it went into, the scheme reference, and the date it was protected.
Tenarize measures the protection date against the 30-day statutory deadline from receipt, reminds you before it falls due, and reports a status of Protected late (breach) rather than a plain 'protected' if it slipped. That distinction matters if a tenant later challenges it.
Worth knowing: There's also a cap on how much deposit you can take — see the deposit cap.
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Not legal advice
These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.
Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.