What can I see about my tenancy?

Your landlord's contact details, the tenancy terms, your documents, deposit protection details, meter readings, rent history and your maintenance requests.

Your tenancy page carries:

  • Landlord contact — the name, email and phone your landlord has nominated for tenant contact.
  • The terms — rent, deposit and start date, alongside the documents you should review before committing.
  • Your documents — the safety certificates, the Renters' Rights Act information sheet, the tenancy agreement and the inventory report.
  • Deposit protection — the scheme and reference once your landlord has registered it.
  • Meter readings — with serial numbers and photos, so you have the opening reading in writing.
  • Rent — payment history, and the card for paying or setting up a Direct Debit once the tenancy is active.
  • Maintenance — anything you've reported and where it's got to.

Not legal advice

These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.

Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.

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