How do I find my council and set up the bills when I move in?
Local services on your tenancy page names your council and your water company, and links to the right GOV.UK pages for council tax and bin collections.
Local services appears on your tenancy page once the tenancy is active. It works out which council covers the address and which company supplies its water, from the property's postcode — you don't have to look any of it up.
For your council it links to GOV.UK's own pages for that council: contacting them, paying council tax, council tax discounts, and your bin collection day. Tell the council you've moved in as soon as you can, because council tax is charged from the day your tenancy starts. If you live alone, or everyone in the property is a full-time student, you may pay less or nothing at all.
For gas and electricity it can't tell you who the current supplier is — that information sits in the energy industry's own registers, which Tenarize has no access to. It links you to Find My Supplier instead, which is the free service that answers it, and shows the meter serial numbers your landlord has recorded, since you'll be asked for those.
If your rent includes any of these, they're left out of the list and the section says so — there's nothing for you to set up.
Worth knowing: Tenarize doesn't manage any of these accounts and isn't told anything about them. The section is signposting: the water company boundaries come from Ofwat's published supply and sewerage areas, which are a guide rather than the legal record, so check with the company if something looks wrong.
More in Your tenancy and documents
Not legal advice
These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.
Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.