How do I know my deposit is protected?

Your tenancy page shows the scheme and reference once your landlord registers it — which they must do within 30 days of receiving it.

A tenancy deposit in England must be placed in a government-approved protection scheme within 30 days of the landlord receiving it, and you must be given the scheme's prescribed information.

Once your landlord records it, the Deposit protection section on your tenancy page shows the scheme and the reference. You can also check directly with the scheme itself using that reference.

Worth knowing: If 30 days have passed and nothing appears, ask your landlord. Late protection is a breach with real consequences for them, and it's much easier resolved early than at the end of a tenancy.

Not legal advice

These answers describe how Tenarize works and summarise the law in England as the product implements it. They are not legal advice about your situation, and the law changes. For free independent help, Citizens Advice and Shelter both cover renting in England; for anything unusual or contested, take advice from a solicitor.

Tenarize does not currently support Scotland, Wales or Northern Ireland, whose tenancy regimes are different.

Did that answer it?

If not, ask us — we keep this page honest by adding the questions people actually send. Permalink: tenarize.com/faq/tenant/deposit-protection